
Frequently Asked Questions
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This depends on space, size & cleanliness. Visit our quote request page!
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Yes! We use eco-friendly products and triple HEPA filter vacuums.
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This is totally up to you. However, it is much easier for the cleaners to get tasks done effectively and in a timely manner in a property if no one is in it at the time of the cleaning.
** Please note** Besides the home owners we expect that we will be the only people on the property. This means not having to work around or wait to clean because of movers, tradesmen or repairs to be completed. All time waiting due to interruptions in regards to these (but not limited to) are billable by the hour. We are not to be expected to let other services inside the property.
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Yes, we will do our best to accomodate!
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Most properties have fobs, or keypad entry systems. We also frequently get access by keys in a lock box located on the premises.
** Please note** If we cannot gain access to the property on the appointment date as set up by the owner the payment is non-refundable.
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Trust is essential when allowing someone into your space. To ensure the utmost care and protection, we implement several measures:
We preform background checks on all staff.
We are well-versed in using cleaning products and tools safely to avoid any damage to your property or belongings.
We maintain appropriate insurance coverage.
All doors and windows are locked double checked upon departure, alarms set if required.
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As far in advance as possible. Things book up quickly especially in our peak seasons; Summer and Winter! Send us an email, text or phone call to book!
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A deposit is required to book. We accept credit cards, cash and e-transfers, final payment is taken when the service is completed.
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We require 72 hours notice for free cancellations or rescheduling.
48-24 hours notice is a 50% deposit fee.
24 hours or less is non-refundable.
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Squamish cleaning services :
Brackendale, Dentville, Downtown, Garibaldi Estates, Garibaldi Highlands, North Yards, Paradise Valley, Vallycliffe, Squamish Valley and everything in between!
Whistler cleaning services:
Alpine Meadows, Alta Vista, Bayshores, Blueberry, Brio, Cheakamus Crossing, Emerald Estates, Nesters, Nicklaus North, Nordic, Spring Creek, Spruce Grove, Upper Village / Benchlands, Whistler Village, Whistler Cay, Whistler Creekside and everything in betweeen!
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Our cleaners do it all!
Residential:
House cleaning for: apartments, condos, townhouses, even your tiny home! We offer move in / move out cleaners as well.
Vacation rentals:
Airbnb, VRBO, short term rentals, casual one off rentals, cabins, yurts, you name it we’ll clean it!
Commercial:
Offices, small businesses ( store fronts, clothing stores, bike shops) yoga studios, gyms, cafes and restaurants.
Let’s talk Cleaning!
We are here to help answer any questions you may have about our cleaning services, we look forward to hearing from you!
Email: hello@goodtimecleaning.com
Please note that due to high demand we are not taking on any new clients at this time. If you would like to be added to the waitlist please click here: Waitlist